FLSA Status: Exempt
Reports To: Program Director
Supervises: YTOP Facilitators, Youth Participants assigned to the Youth Ambassador work center
PRIMARY RESPONSIBILITIES
Work Center Ownership – Youth Ambassadors
- Own the design, delivery, and continuous improvement of the Youth Ambassador work center
- Define youth ambassador roles, leadership expectations, and standards
- Plan and manage the seasonal rhythm of ambassador activities
- Ensure ambassador opportunities align with YTOP eligibility, training, and readiness standards
- Maintain quality, safety, and consistency in all public-facing youth engagements
Staff Supervision & Support
- Supervise YTOP Facilitator(s)
- Provide coaching, feedback, and performance management for facilitators
- Support facilitators in scheduling, youth supervision, and issue resolution
- Model clear boundaries between management and facilitation responsibilities
Youth Leadership Development
- Design and support leadership development opportunities for youth
- Prepare youth for public-facing roles through coaching, rehearsal, and reflection
- Identify youth ready for increased leadership responsibility
- Collaborate with facilitators and the Program Director to support youth progression across work centers
- Contribute to cohort-based leadership development sessions, including preparation, coaching, and reflection for youth in public-facing roles
Partnership & External Coordination
- Manage youth-facing partnerships related to ambassador activities
- Clarify scope, expectations, timelines, and youth roles for all engagements
- Ensure partnerships remain AFC-led and aligned with partnership principles
- Serve as the primary contact for partners hosting youth ambassador activities
Program Coordination & Integration
- Collaborate with the Program Director and Program Managers to align the Youth Ambassador work center with, Community Cooks & Meal Boxes, Urban Agriculture, Foundational Training, and youth placement processes
- Participate in cross-program planning and coordination meetings
- Contribute to program evaluation, learning, and refinement
Administration & Accountability
- Track youth ambassador participation, hours, and stipends/honoraria
- Support budget tracking related to ambassador activities
- Ensure accurate documentation for payroll and reporting
- Support youth graduation, recognition, and showcase activities
SECONDARY RESPONSIBILITIES
- Support annual youth recruitment and selection activities (January–February)
- Contribute to Foundational Training and leadership sessions as needed
- Support special projects tied to storytelling, fundraising, or advocacy
- Participate in organizational learning and staff development
JOB SPECIFICATIONS
Desired Education and Experience
- 4+ years experience managing youth programs, leadership initiatives, or community-based programs
- 4+ years experience coordinating external partnerships or public-facing programs
- Proficiency in Microsoft 365, Google Workspace preferred
- Experience with CRM platforms (Salesforce, Bonterra, or similar) preferred
- Experience related to AFC’s program activities (farming, cooking, etc.) preferred
Knowledge, Skills and Abilities
- Demonstrated ability to supervise and support staff
- Strong facilitation, coaching, and communication skills
- Strong organizational and decision-making skills
- Demonstrated ability to collaborate with staff and willingness to take on any task at any time
- Commitment to racial equity, community-centered practice, and AFC’s mission
- Strong connection to North Minneapolis preferred
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB
Incumbent must be able to:
- Hear and speak in order to communicate with people inside and outside the organization
- Work at computer, on telephone, sitting at a desk or standing for extended periods of time
- Apply manual dexterity, visual acuity and ability, for computer keyboarding and office equipment use
- Periodically perform physical tasks related to program support, including bending, twisting, and kneeling
- Occasionally lift items up to 25 pounds
- Possess a current driver’s license, reliable transportation, and valid insurance
- Independently travel between multiple locations across the community and transport youth between sites in AFC vehicles
TOOLS AND EQUIPMENT USED
Incumbent must be able to use standard office equipment: Computers, telephone, printers, copiers, scanners, etc.
WORK ENVIRONMENT
The work environment is a blend of indoor and outdoor activities, including office-based, community-based, and on-site work, including outdoors in all Minnesota weather conditions and temperatures as needed. This role is required to work some evenings and weekends as needed to support program activities. This role must be able to work either in-person or remotely during working hours as the organization requires.
BENEFITS:
Health Insurance
Dental Insurance
Retirement (401k)
Paid Time Off (PTO)
Paid Holidays
Short Term Disability (STD) Insurance
Vision Insurance
Life Insurance
Long Term Disability (LTD) Insurance